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STORE POLICY

Customer Care

Thank you for choosing Eka Vilas, your go-to destination for exquisite clothing! We appreciate your trust in us and are committed to providing you with excellent customer care and support.

If you have any inquiries, concerns, or simply want assistance with your Eka Vilas shopping experience, our dedicated customer care team is here to help.

Contact Information:

Our customer care team is available during regular business hours to address your questions and provide assistance. Whether you need help with sizing, tracking an order, or have general inquiries about our products, we're here to ensure you have a seamless and enjoyable shopping experience.

Here are some common reasons customers reach out to us:

  1. Order Assistance: For questions about your order status, tracking information, or any issues with your purchase.

  2. Product Information: If you need more details about a specific product, assistance with sizing, or help choosing the perfect item.

  3. Returns and Exchanges: Information on our return policy, initiating returns, or exchanging products.

  4. General Inquiries: For any other questions or concerns you may have about our website, policies, or products.

Feel free to reach out to us at any time, and we'll do our best to assist you promptly. Your satisfaction is our priority!

Thank you for being a part of the Eka Vilas community. We look forward to providing you with a delightful shopping experience.

Privacy & Safety

Privacy and Safety Statement

At Eka Vilas, we prioritize your privacy and security, ensuring a safe and enjoyable shopping experience. This Privacy and Safety Statement outlines our commitment to safeguarding your personal information and providing a secure online environment.

1. Collection and Use of Information:

We collect personal information solely for the purpose of enhancing your shopping experience and processing your orders. This may include your name, contact details, shipping address, and payment information. Rest assured, we do not sell or share your information with third parties for marketing purposes.

2. Security Measures:

Eka Vilas employs industry-standard security measures to protect your data. Our website uses Secure Socket Layer (SSL) encryption to secure the transmission of sensitive information. Additionally, we regularly update our security protocols to guard against potential threats.

3. Payment Security:

For transactions on our platform, we utilize trusted payment gateways to process your payments securely. Your credit card details and other payment information are handled with the utmost confidentiality.

4. Cookies and Tracking:

To enhance your online experience, we may use cookies and similar technologies. These help us understand your preferences, optimize site functionality, and provide personalized content. You have the option to manage your cookie preferences through your browser settings.

5. Communication Preferences:

Eka Vilas may contact you for order updates, promotions, or newsletters. You have the option to opt out of these communications at any time by adjusting your account settings or using the "unsubscribe" link in our emails.

6. Third-Party Links:

Our website may contain links to third-party sites. While we strive to link only to reputable sources, we are not responsible for the privacy practices of these external sites. Please review their privacy policies independently.

7. Children's Privacy:

Eka Vilas is committed to protecting the privacy of children. Our services are not directed towards individuals under the age of 13. If we become aware of any information collected from minors, we will promptly delete it.

8. Updates to Privacy Policy:

We may update our Privacy and Safety Statement to reflect changes in our practices or legal requirements. Please review this policy periodically to stay informed about how we are protecting your information.

Your trust is paramount to us. If you have any questions or concerns regarding our privacy and safety practices, please contact us at ekavilas24@gmail.com or call 700-766-6822.

Thank you for choosing Eka Vilas. We are committed to providing you with a secure and enjoyable shopping experience.

Wholesale Inquiries

We are thrilled to extend the opportunity for you to become a part of the Eka Vilas family by owning and operating a franchise store. Eka Vilas is not just a clothing brand; it's a lifestyle that we are eager to share with individuals who are passionate about fashion and retail.

Why Choose Eka Vilas Franchise:

  1. Unique and Trendsetting Collections: Eka Vilas is renowned for its exclusive and trendsetting clothing collections, ensuring that your franchise stands out in the competitive fashion market.

  2. Proven Business Model: Benefit from a well-established and proven business model that has enabled Eka Vilas to thrive in the fashion industry.

  3. Comprehensive Support: We provide comprehensive support to our franchisees, including assistance with store setup, inventory management, marketing strategies, and ongoing operational guidance.

  4. Quality Products: Eka Vilas is committed to delivering high-quality, fashionable clothing to our customers. As a franchisee, you'll have access to our curated collections that reflect the latest trends.

How to Inquire:

If you are interested in joining us as a franchisee and want to be a part of the Eka Vilas success story, please reach out to us through the following contact details:

In your inquiry, kindly provide the following information:

  1. Your full name and contact details.

  2. Brief background and experience in retail or related industries.

  3. The location (city/country) where you intend to open the franchise.

  4. Any specific questions or details you would like to discuss.

Our Franchise Development team will review your inquiry promptly and get in touch with you to discuss the exciting possibilities of partnering with Eka Vilas.

Thank you for considering Eka Vilas for your entrepreneurial journey. We look forward to the opportunity of growing together.

Payment Methods
Payment Methods

- Credit / Debit Cards

- Upi Payments

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